Our Subprocessors
Built partners with various third-party service providers (“subprocessors”) that assist us in providing our platform and services to customers. Privacy regulations require that we maintain transparency surrounding the flow of personal data between us and our subprocessors. The table below lists our current subprocessors that process customer personal data in some way.
This page is reviewed and updated on an annual basis, and when a new subprocessor is added. If you would like to receive emails whenever this page changes, click the Subscribe text here to be taken to the bottom of the page and complete the form.
Any questions surrounding this page or Built’s subprocessors can be directed to us at [email protected] or by completing our contact form within our Privacy Policy.
Subprocessor Name | Website | Purpose |
| Amazon Web Services (AWS) | https://aws.amazon.com | IaaS platform hosting services. |
| Atlassian Cloud | https://www.atlassian.com | Online documentation and change management. |
| Box | https://www.box.com | File sharing between customers and Built |
| Catalyst | https://catalyst.io | Customer service analytics and metrics |
| Datadog | https://www.datadoghq.com | Platform & website monitoring and metrics |
| Factors.ai | https://www.factors.ai | Client and prospect analytics |
| Gong | https://www.gong.io | Sales voice calls & analytics |
| Google Workspace | https://workspace.google.com | Business productivity and communications |
| Hubspot | https://www.hubspot.com | Sales and marketing CRM |
| Mailgun | https://www.mailgun.com | Platform email communications |
| Middesk | https://www.middesk.com | KYC for payments services |
| Moov | https://moov.io | Payment services |
| Recapped | https://www.recapped.io | Customer onboarding management |
| Rocketlane | https://www.rocketlane.com/ | Customer implementation and onboarding |
| Salesforce | https://www.salesforce.com | Sales knowledge base and customer support ticketing |
| Sardine | https://www.sardine.ai | Transaction monitoring for payments services |
| Snowflake | https://www.snowflake.com | Data cloud services |
| Temporal | https://temporal.io | Workflow and business logic management for Built platform |
| Userpilot | https://userpilot.com | In-platform SaaS user analytics |
| ZoomInfo | https://www.zoominfo.com | B2B sales lead database |