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James Chen

James Chen, Built CTO

As Built’s Chief Technology Officer, James Chen works to accelerate the development of innovative digital solutions that deliver value throughout the entire property lifecycle. His teams strive to create faster, smarter tools that empower customers to enhance business performance, mitigate risk, improve collaboration, and boost ROI.

Before joining Built, James served as Director of Technology for both Amazon Shipping and Amazon Global Logistics, where he led the innovation and development of large-scale global logistics and transportation systems. James also served as a senior executive officer at Rakuten for over six years, where he pioneered the development of its global e-commerce platform. Most recently, he worked as CTO at Flexport. James attended MIT where he earned a Bachelor of Science in Computer Science and Electrical Engineering.