Stock Yards Bank + Built
Collaborative Partnership Drives Results
Stockyards Bank, with a century-long history of service across Kentucky, Indiana, and Ohio, recognized a significant challenge in its commercial and residential construction lending division.
Before adopting modern technology, the bank’s processes were manual and inefficient. Using a system of spreadsheets and paper files, the bank faced significant delays in a key area: funding construction loan draws.
This manual process meant that funding a draw could take up to ten business days or more. In an industry where speed and efficiency are critical, these delays were a major roadblock for the bank and its clients.
A Digital Transformation with Built
By adopting Built, Stockyards Bank dramatically reduced its draw funding times. Commercial draws, which once took up to two weeks, are now funded in as little as four days. Consumer draws are typically processed in just two days—a level of speed that was previously “unheard of” for their team.
The time savings extended to other areas as well. The bank saw a significant reduction in the time needed to review each loan. With Built, they save 10 to 15 minutes per loan, adding up to substantial time savings over the 70 average draw requests they process each month.
This efficiency allows the team to focus on more strategic tasks and improve their overall productivity.
Improved Operations and Stronger Partnerships
Our platform’s impact went beyond just speeding up the process. Built also provided a more robust way to manage development loans and lot tracking. By integrating with the bank’s core systems, we helped them ensure their records were consistently balanced, a crucial function for any financial institution.
What truly defines our partnership with Stockyards Bank is the collaborative relationship. Their team has noted our commitment to listening and responding to their needs. We continuously expand our platform and implement new features based on feedback from our clients, ensuring our software helps them better navigate future challenges.
A Partnership That Delivers Results
For Stockyards Bank, Built is a comprehensive solution that resolved key operational challenges, saved a significant amount of time, and empowered their team to work more efficiently.
We’re proud to have helped them move beyond manual processes to deliver faster, more reliable service to their clients while strengthening their internal controls and optimizing their lending operations.
Ready to see how Built can transform your lending process? Chat with a member of our team today.
