Ponce Bank is a New York City based institution with deep roots in the communities it serves. Founded in 1960, the bank has long focused on supporting local development across the NYC metro area, with construction and commercial real estate lending playing an important role in that mission.

As the bank continues to grow its construction lending business, the team has been intentional about building the right operational foundation. One that prioritizes transparency, control, and long term partnership.

For David Santillan, Construction Portfolio Manager at Ponce Bank, visibility is essential.

“There’s true transparency.”

That transparency extends beyond individual transactions to how the bank manages its construction portfolio as a whole. Douglas Romero, VP and Head of Construction Lending, emphasizes the importance of maintaining oversight at both the portfolio and project level.

“It is important and key for us to be able to convey effective, transparent, controlled monitoring for not only the entire portfolio but even on the individual project basis.”

With Built, that visibility and control are no longer dependent on manual processes or fragmented reporting. Romero highlights the impact of having immediate access to complete loan information.

“With Built, we’re able to produce the entire history of a loan and the current status of the portfolio at the touch of a button.”

For Ponce Bank, the relationship with Built is not limited to operational efficiency. It is tied to the bank’s broader growth strategy. Chief Lending Officer Yanni Kouzilos frames the partnership in those terms.

“We have big plans to continue our growth as a bank, and we need the right partners.”

“Built is a great partner, and hopefully, we’ll continue to be partners for years to come.”

Together, Ponce Bank and Built are focused on supporting responsible growth, combining community commitment with the infrastructure needed to manage construction lending at scale.