Customer Story

Built + F&M Bank

Collaborative Partnership Drives Results

As an independent community bank in Middle Tennessee, F&M Bank offers a wide range of construction lending products, from small consumer renovations to large-scale, multi-million-dollar development projects. However, managing this diverse portfolio of loans came with a significant challenge: their outdated system.

Before partnering with Built, F&M Bank’s processes were almost entirely manual, limiting their ability to handle larger projects and correctly assess risk. They relied heavily on third-party vendors, which caused significant delays in inspections and draw approvals, ultimately increasing the time borrowers had to wait for funding. 

This inefficiency also led to a higher risk of overfunding.

A Comprehensive Solution for Risk and Efficiency

We collaborated with F&M Bank to implement a new workflow that transformed their construction lending process. By adopting our platform, F&M Bank has been able to handle more complex larger projects, and achieved some remarkable results:

  • Faster Draw Times: We helped the bank cut their draw times in half, significantly improving the borrower experience and their competitive edge.
  • Reduced Overfunding: Our platform provides better visibility and control, which has significantly reduced the risk of overfunding on projects. This in turn reduces F&M Bank’s overall risk exposure.
  • Streamlined Operations: During the implementation process, we worked closely with F&M Bank to overhaul and refine their entire workflow, resulting in greater efficiency across their organization.

A Partnership, Not Just a Software

At Built, we believe that great software is only part of the solution. Our partnership with F&M Bank proves that a collaborative approach can lead to a more efficient and secure lending process. We’re proud to have helped them not only solve their immediate challenges but also build a foundation for confident growth.

Ready to transform your lending operations? Chat with Our Team today

Build a better construction lending process today.