CUSTOMER STORY

Copper Builders

3 minute read
2024

Industry
Custom Home Builder
Construction Type
Residential
Headquarters
Charlotte, NC
Products
Construction Loan Borrower Portal

Turning Friction into Flow: Copper Builders on the Power of a Tech-Enabled Draw Process

In an industry known for doing things the way they’ve always been done, Copper Builders is proving that modern tech isn’t just a luxury, it’s essential.

As a growing regional builder, Copper Builders faced the same headaches most construction companies deal with: disjointed draw processes, constant back-and-forth via email, and delays stemming from paper-based inspections and manual reconciliations. 

But that all changed when they adopted Built.

“We haven’t had a single hiccup in our draws or inspections. It’s been a huge improvement in every way,” they shared. “It’s wild to me that there are still lenders that don’t use any kind of technology — I don’t even know how you’d function like that. If you’re not already on it, it’s really time to jump in.”

With Built, draw requests, inspections, and approvals now move at the pace of the project, not the pace of paperwork. What once took hours or days is now done in minutes, with full visibility across all active projects.

“I can see all of my jobs really in one snapshot. I like being able to get in and see, you know what’s available to us immediately, without having to dig really deep into each individual job,” said a Copper Builders team member. “Being able to do draw reports and things like that, you don’t even really need to be technologically savvy.”

Copper Builders’ adoption of Built did more than fix a process — it reshaped how they operate. By centralizing communication, automating compliance, and streamlining payments, Built gave them time back and control forward.

And the benefits extend beyond Copper’s own team.

“Frankly, I don’t use the lenders that don’t use Built anymore.”

In an environment where time is money and every day counts, Copper Builders isn’t waiting for the rest of the industry to catch up. They’re showing what’s possible when technology removes friction instead of adding it.

For Copper Builders, the future of construction draws isn’t just digital. It’s Built.

Ready to eliminate friction from your own draw process? Talk to a Built expert today and see how technology can work for you.

Build a better construction lending process today.