Customer Research

Marketplace Inspection Expectations & Experience

We’re refining a set of clear, consistent guidelines to align expectations between lenders, builders, borrowers, and inspectors—ensuring every inspection runs smoothly and meets your standards.

Sign Up for an Interview

What to Expect

1.

Review Educational Material

We’ll share a draft of our updated inspection guidelines document. Your only task is to review the material—no call time required unless you’d like to chat live.

2.

Share Your Perspective

We’re looking for honest, practical feedback from teams on the ground. Does the document set the right expectations? Is anything missing or unclear? Could it help improve adoption across your team?

3.

Help Standardize the Inspection Process

Your input will shape the final version of these guidelines, which will be published in our Knowledge Base and used during implementations, as well as future upsell and cross-sell opportunities.

Complete the form to get connected to a member of our team today!

Sign Up for an Interview